Embarkation/Disembarkation
The ship will generally be available for embarkation two hours before the scheduled sailing time. Due to limited facilities, guests should not arrive earlier than the embarkation time noted on final documents. On disembarkation day, staterooms must be vacated two hours after the scheduled arrival time, unless otherwise agreed by the Hotel Manager. Passengers making their own air arrangements should allow three to four hours for transfer time to the airport once customs and immigration clearance has been completed.

Physical Disability/Special Diets
Cunard has limited facilities aboard ship for passengers with disabilities. Any person requiring special services, assistance, equipment or accommodations must advise Cunard Reservations Department at time of reservation. The guest will be informed whether early embarkation will be necessary. Cunard has a right to reject requested accommodation that is not readily achievable. For safety reasons, passengers in wheelchairs cannot be carried on launches in ports where the ship is at anchor. Upon notification of disabilities, Cunard Reservations will provide written specifications detailing cabin and bathroom doorway widths and other pertinent access limitations on board the vessels. Wheelchair-bound passengers must be accompanied by a companion for access to all other areas of the ship. Please note that wheelchair-accessible cabins are subject to availability and must be requested at the time of booking.

If passengers have special dietary needs, Cunard must be advised at time of booking or, at the latest, four weeks before sailing. Every effort will be made to comply.

Optional Air Program—For Cunard Voyages excluding World Cruises
At the time of booking, quotations may be available for air transportation between selected air gateway cities in the U.S. and Canada and the airports closest to the ports of embarkation/disembarkation. Quotations may include negotiated airfares in Economy, Business Class, First Class and Concorde as well as transfers between the airport and the ship or Cunard hotel.

Cunard reserves the right to select the air carrier, routing and schedule and to substitute charter flights for scheduled air or vice versa. Flight itineraries will be provided approximately 45 days before sailing. Cunard reserves the right to withdraw any gateway city at any time, but will protect those guests under deposit or final payment. Air tickets from Cunard limit your ability to exchange, endorse or make changes. Seat assignments, special meals and frequent flyer awards are the sole responsibility of the guests. Some airlines may not honor frequent flyer miles for flights on Cunard fares. Guests are responsible for any cost of replacing lost air tickets. Class of service, flight itineraries and fares are subject to change. (If the guest has purchased both the optional air and an optional hotel extension from Cunard, only one transfer program is provided and there is no credit for the duplicate service.)

Cancellations by guests are subject to a $100.00 per person fee if cancelled within 45 days prior to departure.

*Guests choosing to deviate from their Air/Sea or Cunard Hotel package forfeit the transfers associated with that portion of their program.

  Subject to availability, changes to air service purchased from Cunard may be permitted at an extra cost. Requests for custom air and additional services
should be submitted in writing to Cunard Air/Sea Department no later than 90 days prior to sailing. The first custom air request is free. All subsequent changes will incur a $75 administrative fee in addition to any changes imposed by the airlines. Once a ticket has been issued, a $50 fee applies if tickets
must be reissued.

All airline tickets issued by Cunard are refundable only to Cunard. Baggage allowance is governed by airline regulations and any baggage exceeding those allowance will be subject to charges set by the airlines. Claims for lost or damaged baggage must be submitted to the airlines. Cunard can also make "independent air arrangements" by securing your requested choice of carrier, class of service and schedule, for which higher fares may apply.

INCLUSIVE Air Program for World Cruise
The fares on this website include round-trip air transportation between selected air gateway cities in the U.S. and Canada and the airports closest to the ports of embarkation/disembarkation. Guests will enjoy air transportation in Economy Class, Business Class or First Class depending on number of days reserved, plus transfers between the airport and the ship or Cunard hotel. (If the guest has also purchased an optional hotel extension from Cunard, only one transfer program is provided and there is no credit
for the duplicate service.) Cunard reserves the right to select the air carrier, routing and schedule and to substitute charter flights for scheduled air service or vice versa. Flight itineraries will be provided 48 to 72 hours after placing the 25% required deposit or full payment. Air might not be available when booking in advance. Cunard reserves the right to withdraw any gateway city at any time, but will protect those guests under deposit or final payment. Air tickets from Cunard limit your ability to exchange, endorse or make changes. Seat assignments, special meal requests and frequent flyer awards are the sole responsibility of the guest. Some airlines may not honor frequent flyer miles for flights on Cunard fares. Guests are responsible for any cost of replacing lost air tickets. Class of service, flight itineraries and fares are subject to change. Guest air cancellations are subject to a $75 penalty, per person.

Subject to availability, changes to air service purchased from Cunard may be permitted at an extra cost. Requests for custom air and additional services should be submitted in writing to Cunard Air/Sea Department no later than 90 days prior to sailing. The first custom air deposit is free. All subsequent changes will incur a $75 administrative fee, in addition to any charges imposed by the airlines. Once a ticket has been issued, a $100 fee applies if tickets must be reissued.

All airline tickets issued by Cunard Travel Service are refundable only to Cunard. Baggage allowance is governed by airline regulations and any baggage exceeding those regulations will be subject to charges set by the airlines. Claims for lost or damaged baggage must be submitted to the airline.

Optional Shore Excursions
Shore excursions purchased before sailing are subject to a 50% cancellation fee from the time of booking and a 100% cancellation fee if cancelled on board. Shore excursions purchased on board are subject to a 10% cancellation fee from the time of booking and 100% free if cancelled after the published closing dates for the port in question. These dates will be provided by the tour office on board. Failure or inability of the local tour operator to include any feature will entitle guests to be refunded only that portion of the total cost of the tour directly related to the feature excluded. Cunard cannot extend reimbursements to guests for circumstances beyond Cunard's control.

Services Provided by Independent Contractors
All shoreside tours and services described in this brochure are provided by independent contractors. Cunard shall have no obligation or liability of any kind to passengers for acts or omissions in connection with or arising out of arrangements with independent contractors, including but not limited to airline carriers, ground/tour operators, hotels and onboard
physicians since they are neither agents for nor employees of Cunard.